Thus far you might have designed us reduce 24 several hours of our holiday vacation We work flat out for time off operate and of your days have resulted in us reaching our place A single Complete Working day Afterwards. Not a satisfied purchaser and may unfold the word.
Remember to convey to me how This may be settled. I do enter the right precheck range within the reservation variety and The client service agent has also Verify it. This does not use excellent relations having a customer who flies 8 to ten occasions a 12 months.
My Mother experienced a worst working experience with AA flight.my Mom is eighty one yrs.old Girl who will not communicate English.We requested wheelchair assistance on account of her arthritis plus a language challenge.We experienced reconfirmed out request previous to her departure and a couple of days in advance of all jointly four occasions.At DFW airport she needed to modify plane.She acquired off the plane and was instructed to watch for a wheelchair aid.Right after waiting around very long time no one arrived to help her.As a consequence of not acquiring a wheelchair assistance in time she missed her connecting airplane to N.J.Someway she regulate to get a aircraft although not right up until upcoming early morning.Agent was helping her to make an arrangement for her to remain right away with the Airport.
Doubt if anybody reads this but AA would be the worst airline in the world. Didn’t fly them for years because of internal challenges.
So bottom line…..Except you return to me with some sort of consideration, you’ll never see me all over again.
I used two several hours plus a 50 percent at AA counter and didn't have the selection as I are explained to or to unfastened my ticket and go dwelling
Remember to refund by whole fare including the extra $twenty I compensated for what you reported was going to be more space.
Past, allow me to clarify that when you inquired about an forthcoming or recent journey, we request that you just Get hold of our Reservations staff members, who are available 24 hours each day and may be in an even better situation to reply questions on your excursion. During the U.S., the toll-free selection is
I’m no guaranteed who to ship this information to…Here is the only e-mail I could locate. I felt that eighty five% of the brokers Operating between LGA and JFK involving eight/9 and 8/ten have been particularly unfriendly. My husband And that i have been scheduled to fly from LGA to CMH 8/nine within the 6pm flight. Resulting from weather conditions it was delayed and just after sitting down to the Tarmac for over two hrs was in the end xld. Understandable. I will say the flt staff was incredibly accommodating, helpful and enjoyable. On the other hand once we waited in line we ended up finally handed new boarding passes with nothing at all stated by The person wearing a vest that said “manager”…he did say Here is the 1st and only selection (eight/10 at 815pm). We took it and stayed for the airport to see about standby options the next morning when gate agents returned. Once the agents returned (we if course have been awake 24 hrs at this stage) they surprised us by expressing that our alternate return was booked away from JFK not LGA…pleasant of somebody to tell us this essential element!
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que Full Report tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por website traffic aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
On arrival in Panama with flight AA959 one of many two luggages, a Roncato baggage, ( images attached ) worth €189 arrived damaged. I straight away went to the right Business office In the airport, exactly where the only remark was that they handed me a « checking Report Problems see », which I enclose herewith. I put in the following day searching for a fresh baggage and trying to get in contact with the offices by using the phone quantities indicated about the reported doc with no, nonetheless, getting any reply – the phone is never answered and the road goes blank immediately after quite a few minutes of ready, irrespective of which quantity I dial. I Hence proceed my journey and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I yet again seek to Call your Office environment within the airport, but the one assistance they may give me was to problem a criticism via your site, which I'm now executing. Aside from the above, I do have A different – and possibly far more major – criticism. At enough time of my reservation I paid out an additional $88 ($forty four Every single) for added comfort seats. To my shock, the seats turned out for being the conventional – no excess – seats.
Also, you will discover identification specifications at the airport since it relates to domestic airline vacation. All buyers age eighteen yrs and more mature should present official photo identification in advance of boarding the plane.
This agent was outside of line and disrespectful. There was NO reason for her Frame of mind, specially when there was NO line and several agents standing for the counter like they ended up Completely ready and in a position to help. Janet Ault
As a company, you may have stepped way out of line using a community position on this. However the posture you’ve taken correctly favors “discrimination” in opposition to all folks that are entitled into the Distinctive protecting provisions enjoyed by a privileged minority.